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Home Care Assistance Plan
for CARP Members

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CARP Home Care Assistance

If you need to make a claim, MyDignity is here to help

For all long term care plans - whether you have CARP Home Care Assistance or a traditional long term care insurance product - you need to meet certain qualifications in order to be eligible for benefits. In order to initiate a claim, the trigger points are either:

Physical Dependency

You are considered physically dependent when you are unable to perform two out of the six activities of daily living – transferring, bathing, dressing, toileting, loss of bladder or bowel continence or eating.

OR
Cognitive Dependency

You are considered cognitively dependent when you are no longer able to think and reason for yourself – losing the ability to reason, perceive, think, reflect or remember.

Prompt, responsible claims payment is MyDignity’s primary concern. If you feel you or your loved one meets the eligibility criteria, the first step in the claims process is to speak with one of MyDignity’s customer service consultants.

MyDignity will explain the entire process and review the initial information required from you, including the required forms you must complete and submit to begin your claim. These forms include an Attending Physician Statement that is to be completed and signed by your personal physician. It is even recommended that all the completed forms be returned to MyDignity for verification and processing. MyDignity will liaise with you or your Power of Attorney, and act as your advocate with the insurance carriers.

And while submitting a claim for the health plan benefits is relatively simple, MyDignity will help ensure everything is in order. They’ll provide you with the proper claim form, verify that all information on your completed form is correct, and then submit your claim directly to the insurance carrier.

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To learn more about making a claim, contact MyDignity today.

Toll-Free: 1.877.851.4520 • Email: carp@mydignity.ca


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Insurance policies administered by MyDignity Inc.