CARP Home Care Assistance
If you need to make a claim, MyDignity is here to help
For all long term care plans - whether you have CARP Home Care Assistance or a traditional long term care insurance product - you need to meet certain qualifications in order to be eligible for benefits. In order to initiate a claim, the trigger points are either:
You are considered physically dependent when you are unable to perform two out of the six activities of daily living – transferring, bathing, dressing, toileting, loss of bladder or bowel continence or eating.
You are considered cognitively dependent when you are no longer able to think and reason for yourself – losing the ability to reason, perceive, think, reflect or remember.
Prompt, responsible claims payment is MyDignity’s primary concern. If you feel you or your loved one meets the eligibility criteria, the first step in the claims process is to speak with one of MyDignity’s customer service consultants.
MyDignity will explain the entire process and review the initial information required from you, including the required forms you must complete and submit to begin your claim. These forms include an Attending Physician Statement that is to be completed and signed by your personal physician. It is even recommended that all the completed forms be returned to MyDignity for verification and processing. MyDignity will liaise with you or your Power of Attorney, and act as your advocate with the insurance carriers.
And while submitting a claim for the health plan benefits is relatively simple, MyDignity will help ensure everything is in order. They’ll provide you with the proper claim form, verify that all information on your completed form is correct, and then submit your claim directly to the insurance carrier.
To learn more about making a claim, contact MyDignity today.
Toll-Free: 1.877.851.4520 • Email: firstname.lastname@example.org
Insurance policies administered by MyDignity Inc.
Simplified Long Term Care Insurance for CARP Members is administered by MyDignity Inc. and offered by The McLennan Group Life Insurance Inc. Acceptance subject to certain conditions and restrictions. Product may not be available in all provinces. Terms, conditions, limitations, exclusions and termination provisions apply, see policy or a MyDignity representative for details. Life and Health Plans offered by The McLennan Group Life Insurance Inc. Auto & Home and Pet Programs and Small Business Liability Insurance offered by The McLennan Group Insurance Inc.
1 Pandemic Perspectives on Ageing in Canada in Light of COVID-19: Findings from a National Institute on Ageing/TELUS Health National Survey, October 2020. 2 Canadian Life and Health Insurance Association. 3 Plan qualifies as a Private Health Services Plan. Premiums can be used towards a medical expense tax credit or a business expense. Certain conditions apply. Any benefits received are non-taxable. 4 National Institute on Ageing White Paper, The Future Co$t of Long-Term Care in Canada. October 2019.